General Terms and Conditions (GTC)

0. Preamble

AccessHub is a digital platform designed to help people with disabilities discover and learn about innovative assistive devices. Our goal is to promote accessibility in everyday life by providing a centralized overview of useful products that are often difficult to find. AccessHub does not act as a sales platform but rather as an intermediary between providers and interested users.
Providers have the opportunity to present their products on AccessHub and directly reach their target audience. Users can like, rate, and comment on products, as well as use the chat function to contact providers directly for more information. A direct purchase via AccessHub is not possible.
Furthermore, we see ourselves as a social platform that offers people with disabilities a space for exchange and networking. These General Terms and Conditions (GTC) govern the use of AccessHub for all parties involved and aim to ensure a fair, secure, and transparent environment.

1. Scope of the GTC

The following General Terms and Conditions (GTC) apply to the use of AccessHub and the related services provided by Luca Kielhauser (hereinafter referred to as the “Website Operator”). Providers will be informed of any changes to the GTC according to section “7. Changes to the Terms and Conditions”. For other users, these terms may be updated as needed without prior notice. If you use new or modified features of AccessHub, you may be required to accept additional regulations or amendments to the GTC.
These GTC apply at all times and regardless of the provider’s place of business, making them equally binding for all users and providers. If any provision of these GTC is deemed invalid or unenforceable, the validity of the remaining provisions remains unaffected. Changes or deviating agreements are only valid in written form and require the explicit confirmation of the Website Operator.
These GTC are available in both German and English. In case of discrepancies or uncertainties between the language versions, the German version shall prevail.

2. Personal Data

The protection of your personal data is important to us. Information on the processing of personal data as well as your rights and obligations can be found in our Privacy Policy. Please read it carefully, as it forms an integral part of your use of AccessHub.
When using the services of the Website Operator, you agree to provide all required information truthfully, accurately, completely, and up to date. This applies in particular to personal data necessary for registration, communication with providers, or other platform functions. Your personal data and information are subject to data protection regulations.
Your personal data will only be used for the intended purposes and will not be unlawfully shared with third parties. Data will only be disclosed with your consent or when required by law.
You are responsible for the security of your login credentials. The Website Operator is not liable for damages resulting from unauthorized access due to improper storage or disclosure of login details. If you suspect misuse, you are required to change your password and inform the Website Operator immediately.

3. Liability for Content

The accuracy, completeness, and timeliness of all information, data, and content uploaded and provided by providers on AccessHub are beyond the responsibility of the Website Operator. The Website Operator merely provides a platform and does not guarantee the accuracy or legal compliance of information, images, videos, or audio files provided by third parties.
Providers and users are solely responsible for ensuring that the images, texts, and other content they publish are free of third-party rights and may be lawfully published on AccessHub and its associated social media profiles. The Website Operator assumes no liability for possible copyright, trademark, or other legal infringements by third parties.
The content of user-generated comments, ratings, or chat messages is not the responsibility of the Website Operator. However, the Website Operator reserves the right to remove illegal, discriminatory, or offensive content at its sole discretion.
AccessHub serves solely as a presentation platform for assistive devices and products for people with disabilities. The Website Operator does not guarantee the functionality, safety, or usability of the products presented on the platform. The responsibility for the use of listed products, as well as any resulting damages, impairments, or consequences, lies solely with the respective manufacturers or providers.
If you become aware of illegal content or legal violations, please notify us accordingly. Upon confirmation of such violations, the affected content will be removed immediately.
The Website Operator assumes no liability for technical disruptions, outages, or data loss on AccessHub.

4. Liability for Links

The content of linked external websites is the sole responsibility of the respective operators. Despite careful review, no liability can be assumed for the accuracy, timeliness, or legality of such content. If you come across a link that leads to illegal content, please notify us so that we can remove it immediately.

5. Copyright

All content published on this website (texts, images, videos, graphics, logos) is subject to copyright protection. The reproduction, modification, distribution, or use of this content requires the express consent of the Website Operator or the respective rights holder. Automated content scraping is prohibited.
The Website Operator respects the copyrights of third parties and expects the same from its users and providers. Providers and users are solely responsible for ensuring that they upload only content for which they hold the necessary rights. If a copyright infringement is identified on this website, please notify us so that the affected content can be removed immediately.
If third-party content (e.g., licensed images or external texts) is used, this is done in compliance with the respective licensing terms. Such content will be marked accordingly where required.

6. General Contract Terms

The following contract terms govern the agreement between AccessHub (Luca Kielhauser) and the providers who present their products on the platform. They define the rights and obligations of both parties and set the conditions for using AccessHub as an intermediary platform.

6.1. Services Provided by the Website Operator

6.1.1. All content provided by providers regarding their products and companies will be published on AccessHub for the duration of the selected term, provided that it is not inappropriate or factually incorrect.
6.1.2. All content submitted to AccessHub will be reviewed.
6.1.3. The Website Operator promotes the products listed on the platform through posts on its social media accounts. The timing of publication is determined flexibly by the Website Operator but will occur within the contract period.
6.1.4. The Website Operator grants providers access to their own dashboard at all times, offering insights into the reach and performance of their products on the platform.
6.1.5. The Website Operator conducts regular maintenance and technical support to ensure the stable availability and proper functionality of the platform.
6.1.6. Providers may update or supplement their content during the agreed term in accordance with platform guidelines. All changes are reviewed by the Website Operator before publication.
6.1.7. Providers may request the removal or deactivation of their content by the Website Operator before the end of the agreed term. However, the applicable fees remain payable.

6.2. Fees

As soon as newly added listings on AccessHub become subject to a fee, the listing prices will be transparently disclosed in Excel spreadsheets.
6.3. Payment Terms and Deadlines

6.3.1. Once all necessary information about the provider and their product has been submitted, this content will be reviewed and published. The Website Operator will then issue an invoice with a mandatory payment amount, which must be paid by the provider within 30 days of receiving the invoice.
6.3.2. Once the listing period has expired, the products – and, if all products of a company are affected, all content from and about the provider – will no longer be visible on the website.
6.3.3. If a company wishes to re-list previously published products, the existing content can be accessed, as the Website Operator stores it.
6.3.4. Payment must be made exclusively via bank transfer in euros (€) to the account specified in the invoice.
6.3.5. The invoice will be sent via email to the contact address provided by the provider. It is the provider’s responsibility to ensure that their contact details are up to date and correct.
6.3.6. If the payment is not made within the specified deadline, the Website Operator reserves the right to charge reminder fees or suspend access to the listing until full payment has been received.
After the payment deadline has passed, a first reminder will be sent. If no response is received, a second reminder will follow. If both reminders remain unanswered, the listing may be deleted, and legal action may be taken.
6.3.7. The Website Operator reserves the right to change listing prices. However, price changes will not apply retroactively to already published or ongoing listings. Providers will be informed of any price adjustments in a timely manner.
6.3.8. Any applicable taxes must be covered by the provider unless otherwise stated. Invoicing will be carried out in accordance with applicable tax regulations.
6.3.9. Since listings are not automatically renewed, the Website Operator may inform the provider about the possibility of renewal before the listing expires. However, there is no obligation to do so.
6.3.10. The listed price of the product must correspond to the minimum purchase price of the standard version, which customers can purchase on the market (directly from the manufacturer or a retailer) at the time of price entry in the product form on AccessHub.
6.3.11. If the minimum purchase price of a product changes during the listing period, the originally stated price remains unchanged for the duration of the listing. If the provider wishes to extend the listing, they are required to update the price according to the criteria mentioned above. Incorrect price entries may result in the deletion of the listing.
6.3.12. A refund of already paid amounts is excluded, provided that the listing has been published and the Website Operator has fulfilled their agreed obligations. Before publication, a cancellation request can only be submitted in writing.

6.4. Special Offers

6.4.1. Officially announced special offers on AccessHub – such as a limited-time period during which listings can be posted free of charge – take precedence over other conditions that may contradict the special offer for the relevant period.
6.4.2. Special offers apply exclusively to new providers and not to providers who have already listed products. The website operator reserves the right to verify a provider’s eligibility for participation in a special offer and to exclude them from using the offer in case of violations or misuse.
6.4.3. A special offer can only be used as long as it is actively advertised on the website or can be claimed within the specified period.
6.4.4. The duration of a special offer for an eligible provider begins under the same criteria that usually apply to listings. From that point on, the special offer remains valid for the specified duration. Special offers automatically expire after the set period without requiring separate termination.
6.4.5. If services continue to be used after a special offer has expired, regular fees may apply in accordance with the General Terms and Conditions. It is the provider’s responsibility to inform themselves in time about possible follow-up costs.
6.4.6. The website operator reserves the right to modify, terminate early, or replace special offers at any time with effect for the future. A special promotion that has already been claimed remains valid for the agreed duration unless extraordinary circumstances require adjustments.
6.4.7. If a provider attempts to take advantage of a special offer multiple times through multiple registrations, false information, or other manipulations, the website operator reserves the right to remove the affected listings and exclude the provider from future special offers.
6.4.8. If a special offer is terminated or modified early, this only applies to future listings. Special offers that have already been accepted remain unaffected by changes.

6.5. Obligations of the Provider

6.5.1. To become a provider, the provider commits to ensuring the accuracy, completeness, and up-to-date status of all information and content provided. This obligation applies throughout the entire listing period.
6.5.2. Providers must comply with any instructions from the website operator based on the content review process.
6.5.3. Providers must adhere to ethical and moral principles in their collaboration with the website operator and in their public presence on AccessHub.
6.5.4. All payment terms and deadlines must be met.
6.5.5. Providers must accept a rejection of their listing by the website operator, provided that no invoice has been issued and no payment has been made.
6.5.6. The provider guarantees that they hold the necessary rights to all submitted texts, images, and other media and that their publication does not infringe on the copyrights, trademarks, or personal rights of third parties. If any legal violations are identified, the provider assumes full responsibility and indemnifies the website operator against any third-party claims.
6.5.7. The provider commits to ensuring that all products advertised on AccessHub comply with applicable legal regulations, standards, and safety requirements.
6.5.8. If a product can no longer be sold due to legal, regulatory, or safety-related reasons, the provider is obliged to remove the listing immediately or inform the website operator.

6.6. Contract Duration and Termination

6.6.1. The agreed listing period begins at the time the product is published.
6.6.2. Once a listing has been published, no refund of the paid amount is possible.
6.6.3. Listings do not renew automatically. If the provider wishes to extend the listing after the agreed duration, it must be renewed manually.
6.6.4. The provider may request the removal of their listing at any time before the end of the contract period. However, they are not entitled to a refund of the paid amount, provided the website operator has fulfilled their obligations. If the website operator mistakenly or unjustifiably removes or suspends a listing, an extension of the listing period may be granted upon review.
6.6.5. The website operator reserves the right to suspend or remove a listing or provider without notice if legal regulations, platform policies, or ethical standards are violated. In such cases, no refund will be issued.
6.6.6. After the contract period ends, the provider’s stored content remains available for potential future reactivation unless the provider requests a full deletion of their data via email.

7. Changes to the Terms and Conditions

If the website operator makes significant changes to the Terms and Conditions, all listed providers will be informed in advance via their registered email address. If a provider does not agree with the changes, they may allow their listing to expire at the next possible date, but they are not entitled to a refund.

8. Legal Notices and Contact

>Imprint
>Privacy Policy and Cookies
For any questions or complaints regarding the General Terms and Conditions, the imprint, or the privacy policy of AccessHub, please contact Luca Kielhauser at luca.kielhauser@accesshub.at.

Gleisdorf, Austria
March 12, 2025